Tourists love our Northern Rivers holiday parks
HOLIDAY parks on the Northern Rivers have been included in receiving 2016 Guest Review Award from online accommodation booking platform Booking.com.
North Coast Holiday Parks (NCHP), of which Red Rock, Corindi are a part, is being recognised for providing great guest experiences.
NSW Crown Holiday Parks Trust (NSWCHPT) Acting CEO Michelle Griffin said she was proud that 20 of the group's coastal parks were honoured with this award and thanked the park managers and their teams for providing memorable caravan and camping holidays.
"The Guest Review Awards signify customer service is a priority and that people who stay with us are enjoying the quintessential caravan and camping experience we provide,” she said.
"We take guest feedback very seriously and I thank all of our parks for the hard work they have been doing to make these awards possible.”
The Guest Review Awards are aggregated from guest feedback on the website, with award winners receiving an overall score of at least 9 out of 10 across a single year. The award places these parks amongst the top accommodation options within Australia.
NCHP Red Rock managers Geoff and Kylie Wruck take great pride in their commitment to customer service and said they treat each guest as though they are the most important person in the park.
"We are always over the moon when guests tell us they had a great time staying with us, as we work so hard to ensure we provide memorable experiences to everyone who comes to Red Rock Holiday Park,” Mr Wruck said.
"Nothing is more important in this industry than delivering great customer service, and we are thrilled to be recognised for the great work our entire team does to give all guests the quintessential Red Rock experience.”